Shopify + SAP Business One Integration
Enterprise B2B demands more than basic sync. Customer-specific pricing, multi-level approvals, contract terms, and audit trails. We build integrations that handle SAP complexity.
Integration goals
SAP Business One integration for complex B2B requirements: customer-specific pricing, contract terms, multi-warehouse fulfillment, and unified financials.
- Customer-specific pricing synced from SAP to Shopify B2B
- Multi-warehouse inventory with intelligent allocation
- Quote-to-order workflow with approval routing
- Contract terms enforcement (payment terms, quantity breaks)
- Unified financial reporting between commerce and ERP
What breaks in practice
We've seen these patterns destroy integrations. Here's what to watch for:
Customer-specific pricing not enforced
Negotiated pricing in SAP. Generic pricing shows in Shopify. Customer sees wrong price. Trust broken. Deal lost.
Multi-warehouse fulfillment routes incorrectly
Customer contract specifies warehouse A. Integration ships from warehouse B. Wrong freight costs. Customer complaints.
Approval workflows break quote-to-order flow
Quote needs CFO approval. Integration doesn't support approval routing. Sales team manually moves quotes. Delayed deals.
Inventory sync lags during high-volume periods
Black Friday for B2B. Inventory updates lag 30 minutes. Overselling on large wholesale orders. Fulfillment nightmare.
Financial reconciliation requires manual intervention
Month-end close. Shopify revenue doesn't match SAP journal entries. Finance team spends days reconciling.
How we build it
Enterprise integration with SAP Service Layer (REST API) handling complex B2B workflows. Customer hierarchies, pricing rules, and approval routing all synchronized.
Technical details
- SAP Business One Service Layer (REST API) for all data sync
- Shopify B2B APIs for customer accounts and pricing
- Real-time customer-specific pricing sync
- Multi-warehouse inventory with allocation rules
- Quote and draft order sync with approval workflows
- Financial data sync (invoices, payments, credit memos)
Sync strategy
Real-time for orders and quotes. Hourly for pricing and inventory. Daily for customer and financial data. Continuous reconciliation.
Conflict resolution
SAP is source of truth for all master data (customers, pricing, inventory, financials). Shopify is source of truth for order details.
Phased approach
We break complex integrations into manageable phases with clear milestones.
Discovery & Enterprise Requirements
2 weeks- Audit SAP data model (customers, price lists, warehouses)
- Document customer hierarchies and approval workflows
- Map pricing rules and contract terms
- Define multi-warehouse allocation logic
- Establish financial reconciliation requirements
Core Sync (Customers, Pricing, Inventory)
3 weeks- Build customer sync with hierarchies and terms
- Implement customer-specific pricing engine
- Sync inventory across multiple warehouses
- Add allocation rules for B2B priority customers
- Implement contract terms enforcement
Order & Quote Workflow
2 weeks- Build quote-to-order workflow with approvals
- Implement order sync with proper routing
- Handle partial shipments and backorders
- Add financial data sync (invoices, payments)
- Build reconciliation reports
Testing & Launch
2 weeks- UAT with sales, ops, and finance teams
- Test all customer pricing scenarios
- Validate multi-warehouse routing
- Deploy monitoring dashboards
- Go live with dedicated support team
Requirements checklist
To build this integration, we'll need access to the following:
Book a SAP integration consult
Let's discuss your SAP Business One integration requirements. We'll walk through your current setup, pain points, and build a custom implementation plan.