ShopIntegrations
Our Process

How We Work

A process designed to de-risk your investment. Engineering-grade rigor, transparent communication, and measurable outcomes at every stage.

Our Process: Engineering-Grade, De-Risked

A structured, transparent approach that prioritizes reliability, communication, and measurable outcomes at every stage.

01

Discovery & Audit

Week 1

Stakeholder interviews, systems mapping, data flow analysis, and failure mode identification to understand your entire operational landscape.

Deliverables

Systems map
Risk register
Opportunity list
02

Architecture & Design

Week 2

Technical design, data contracts, integration strategy, and comprehensive monitoring plan to ensure reliability.

Deliverables

Architecture document
Implementation plan with estimates
03

Build & Launch

Weeks 3-6+

Sprint-based development with staging environment, staged rollouts, and comprehensive QA to ensure safe deployment.

Deliverables

Working integration
Monitoring dashboards
Documentation
04

Stabilize & Monitor

Ongoing

Post-launch monitoring, drift detection, reconciliation, and continuous iteration to maintain reliability.

Deliverables

Dashboards & alerts
Monthly reports

How We Stay in Sync

Clear, consistent communication — no surprises, no black boxes.

Weekly sync calls

30 min, agenda-driven sessions to align on progress, blockers, and next steps.

Async updates

Via Slack or your preferred channel – quick responses, no waiting for meetings.

Shared documentation

Living docs that evolve with the project – not buried in email threads.

Sprint demos

Show, don't tell – see real progress and provide feedback in real time.

What “Done” Actually Means

Engineering rigor, documented handoffs, and post-launch support — not “fire and forget.”

All sync operations are idempotent and tested

Monitoring dashboards are live with alert rules

Documentation covers: architecture, operations, troubleshooting

Handoff session completed with your team

2-week support buffer post-launch

Runbook for common failure scenarios

Engagement Models

Choose the structure that fits your needs — from one-time projects to ongoing partnerships.

Fixed Scope

Defined deliverables, fixed price – ideal for integrations and audits.

Best For

Well-defined projects with clear requirements

Commitment

One-time project

Sprint-Based

Time-boxed sprints – ideal for complex or evolving projects.

Best For

Projects requiring flexibility and iteration

Commitment

2-4 week sprints

Retainer

Ongoing partnership – maintenance, monitoring, and iteration.

Best For

Long-term support and continuous improvement

Commitment

Monthly retainer

Every engagement starts with a conversation

Let's discuss your needs and find the right approach for your project.